TERMS AND CONDITIONS

This website is owned by Ancapa Merchants Limited trading as Askew.
The name that will appear on receipts and invoices is Askew.
We are a NZ owned and operated business.
 

PRICING:

All payments are to be made in full, inclusive of postage costs, via credit card.  Only one payment transaction can be made per order. Prices listed on the website are all represented in $NZD and will be charged in $NZD to your credit card. 
 

LAYBY:

Lay-by is available in store only at Askew - 2b Jervois Rd, Ponsonby 1011, Auckland, New Zealand.  ph 09 3781414 or email: info@askew.co.nz
The following conditions apply:
- Minimum 30% deposit
- Total lay-by term is 4 weeks. 


GIFT VOUCHERS & CREDIT NOTES:

These are valid in store only at Askew - 2b Jervois Rd, Ponsonby 1011, Auckland, New Zealand.
 

PRIVACY POLICY:

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
We take your privacy and security seriously. Your personal information will only be used to aid in getting your order to you. We do not share your information with any third parties.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates. But we will not overload your inbox.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
 

PAYMENT:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
 

SECURITY:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
 

ORDERING AND THE RIGHT TO REFUSE ORDERS:

When you place an order with us, you are making an offer to buy goods. An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery and any other relevant details for your order eg. an optional gift message for gift cards, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you are able to print as a receipt of your order
We will send you an e-mail to confirm that we have received and accepted your order, which indicates that your order has been accepted and you may not cancel it.
We will take payment from you when we accept your order
In the unlikely event that the goods or services ordered are no longer available we reserve the right to refuse or cancel an order.
We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently. While we endeavor to ensure that the price and description of goods or services is accurate, if there is an error in the process of listing a product or service on our website or a technical error in the processing of your order we reserve the right to refuse or cancel the order.

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